A cancellation must be made a full 24 hours prior to the training session. For example, if the session is on Friday at 8.00pm, please cancel by Wednesday 7.59pm of that week. You also have the option to reschedule your appointment. In that case, a rescheduling fee of 20 GBP applies. Please note that appointments can only be scheduled once.
If you are unable to continue with the EMS training for any reason, you have the option to transfer your package and/or remaining sessions to a person of your choice. Note that each completed and/or missed session will be charged at the price of a single session.